To enable us to improve our
service to you we would like to ask for your feedback. Your
comments will help us to optimise our website and focus our
application support to your needs.
Items with a * are required fields
and must be filled in.
Products (Instruments)
1. What instrument are you
currently using (please select all that apply)?:
TA.XTplus
Texture Analyser
TA.HDplus
Texture Analyser
TA.XT2i
Texture Analyser
MT.RQ
TA.HDi
Texture Analyser
MT.LQ
Powder
Flow Analyser
MT.Micro
2. How do you rate the
performance (in general) of Stable Micro Systems instruments?
Excellent
Good
Fair
Poor
3. Are there any operational
features that you feel would be good to incorporate into the texture
analyser's specification?
Products (Software)
4. What Software package are
you currently using?:
Exponent
Xtrad
Texture
Expert Exceed
Materials
Maxim
Texture
Expert
Materials
Master
5. How do you rate the
performance (in general) of Stable Micro Systems software?
a) For reliability:
Excellent
Good
Fair
Poor
b) For ease of use:
Excellent
Good
Fair
Poor
6. Are there any features
that you feel would be good to incorporate into the software specification?
Products (Probes/Fixtures/Accessories)
7. What is your opinion of the
quality of our probes/fixtures/accessories?
Excellent
Good
Fair
Poor
8. Are there any other type
of probe/fixture which you feel we could supply for attachment to our instruments?
If so, please give details:
User Support
9. What type of test(s) are
you currently using frequently?
Compression
Puncture/penetration
Stress Relaxation
Tension
Peel
Cycling
Extrusion
Cutting/Shearing
Adhesive
Three-point Bend
Creep
Powder Flow Analysis
If other, please specify:
10. What type of material are you
testing using your instrument?
11. If you have sent technical
questions requiring explanation, how would you rate the response you received?
Excellent
Good
Fair
Poor
12. If you have asked for advice
on test methods, the use of probes/fixtures, data analysis, how would
you rate the service?
Excellent
Good
Fair
Poor
Website Information
13. What is your opinion of
the content of our website?
Excellent
Good
Fair
Poor
14. What is your opinion of
the arrangement of our website (e.g. navigation, page length, page layout)?
Excellent
Good
Fair
Poor
15. What type of information do
you feel is missing from our website or feel you would like to see?
Thank you for the time you have
taken to provide us with valuable feedback. We will endeavour
to make improvements where suggestions have been made and are
grateful for your comments.
