Technical Support Request

We would like to help you resolve any problems you may have with your Texture Analyser by enabling direct contact with our mechanical, electronic and software technicians - free of charge.

Please complete all of the fields below to enable us to advise you as quickly and effectively as possible.



Company Name:

E-mail address:


State: (USA only)


Which instrument are you using?:

TA.XTplus Texture Analyser

TA.HDplus Texture Analyser

TA.XT2i Texture Analyser


TA.HDi Texture Analyser


Powder Flow Analyser


VolScan Profiler

Which software package are you using?:



Texture Expert Exceed

Materials Maxim

Texture Expert

Materials Master

VolScan Profiler

Description of Problem: (please give all details)

Please note: All of the above fields must be completed for your request to be returned

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